Fortaire | Privacy Policy

Privacy Policy

At Fortaire, your privacy is of utmost importance to us. We are committed to protecting the confidentiality and security of your personal and financial information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information, ensuring transparency and trust in how we handle your data.

1. Information Collection:

We collect personal information that you provide to us when you open an account, apply for a loan, or use our services. This information may include your name, address, social security number, email address, phone number, and financial information such as account balances and transaction history. We also collect information through your interactions with our website and mobile applications, including IP addresses, browser types, and usage data.

2. Use of Information:

The information we collect is used to provide and improve our banking services, process transactions, respond to your inquiries, and personalize your experience with Fortaire. We also use your information to communicate with you about our products, services, and promotional offers, as well as to comply with legal and regulatory requirements.

3. Information Sharing:

Fortaire does not sell or share your personal information with third parties for their own marketing purposes. We may share your information with trusted partners who assist us in providing services to you, such as payment processors, credit bureaus, and regulatory agencies. These partners are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by Fortaire.

4. Security Measures:

We employ robust security measures to protect your information from unauthorized access, alteration, and disclosure. These measures include encryption, firewalls, secure servers, and access controls. We regularly review and update our security practices to ensure the continued safety of your information.

5. Access and Control:

You have the right to access, update, and correct your personal information. You can manage your communication preferences and opt out of certain communications at any time by contacting us directly. If you have any concerns about the accuracy of your information or wish to exercise your rights, please contact our customer service team.

6. Cookies and Tracking:

Our website and mobile applications use cookies and other tracking technologies to enhance your user experience and gather information about your usage patterns. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and your ability to access certain features.

7. Children's Privacy:

Fortaire does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children's online activities and educate them about safe internet practices.

8. Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any changes will be posted on our website, and we will notify you of significant updates. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

For any questions or concerns regarding our Privacy Policy, please contact Fortaire’s customer service team. Your trust is important to us, and we are committed to safeguarding your privacy while providing exceptional service.